For takeaways

Food safety app for takeaways

Delivery platforms show your hygiene rating next to your name. Keep the records that sit behind it, without the folder.

Takeaways face the most public version of a hygiene rating. Just Eat, Deliveroo and Uber Eats show FSA ratings on listings, so the score is not just a sticker in the window — it sits next to your name at the moment someone chooses where to order from. The records behind that score are the daily ones.

From FSA open data

809

takeaways on the FSA register

65%

currently hold a 5

Across the 9 Devon council areas we currently publish ratings for. Figures come from the Food Standards Agency’s published data and are refreshed weekly — browse the ratings by area.

What makes food safety harder in takeaways

Your rating is on the order page

Delivery platforms surface FSA hygiene ratings to customers. A rating that slips is visible to every person browsing, not just to people walking past the shop.

Peak is relentless

Friday and Saturday nights leave no natural gap to fill in a diary. Checks either fit into the flow of service or they get back-filled later, which is exactly what inspectors look for.

Hot-holding and reheating

Food held for collection and reheated to order creates temperature control points that need monitoring and recording through the whole service, not once at the start.

Allergens by phone and app

Orders arrive with allergy notes attached and no chance to have a conversation. Whoever reads that ticket needs an accurate answer immediately.

Where a digital record helps

None of the above is solved by better handwriting. What changes it is recording each check at the moment it happens, on a device that is already in the room — so the record is made once, by the person who did the check, and nothing has to be reconstructed at the end of the week.

On paper

  • Filled in from memory after service
  • One folder, one place, one copy
  • Gaps only show up during an inspection
  • No way to tell who recorded what

Recorded as you work

  • Logged at the moment the check happens
  • On any phone, anywhere in the building
  • Missed checks are visible the same day
  • Every entry timestamped and attributed
The same checks a takeaway already does — the difference is when and where they get written down.

Checks that fit into service

Hot-holding, fryer and fridge temperatures are recorded on a phone as they are taken, timestamped, so the record is made at the time rather than reconstructed.

Your FSA rating, tracked

See your current published rating and its component scores, and understand which part — hygiene, structure or confidence in management — is holding it back.

Allergen answers on the ticket

A live allergen matrix built from your recipes, so anyone reading an order with an allergy note can check it in seconds.

The underlying method is the same one the FSA expects: a food safety management system based on HACCP principles, usually via Safer Food, Better Business, kept alive by the daily records. A digital food safety management system does not change what you have to do — it changes how much of your day it takes and how quickly you can prove it.

Frequently asked questions

Do delivery apps show my food hygiene rating?

Yes. Just Eat, Deliveroo and Uber Eats display FSA Food Hygiene Rating Scheme scores on UK listings. The rating comes from your local authority inspection, not from the platform, so it changes when you are re-inspected.

How do I improve my hygiene rating?

A rating is made up of three assessed areas: food hygiene practices, the structural condition of the premises, and confidence in management. That last one is largely about your food safety management system and whether your records show it is being followed — which is the part good record-keeping directly supports. We cannot promise a score; only your local authority sets that.

Does it work for a small takeaway with two or three staff?

Yes — it is built for independent sites rather than chains. There is no minimum team size and no rollout project; you can be recording checks the same week.

Can I show an inspector the records on a phone?

Yes. Records are timestamped, attributed and exportable, so you can show them on screen during a visit or produce a PDF of any period.

Built for one independent kitchen, not a chain

Temperatures, cleaning, allergens and training — recorded as your team works, and ready to show whenever someone asks.

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Related: Food hygiene checklist · EHO inspection checklist · Temperature logs · All guides

Last reviewed July 2026 · HospoPilot editorial · General guidance, not legal advice.